Privacy policy

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, we make this Privacy Notice available to our Prospects, Clients, Visitors, and Suppliers.

1. IDENTITY AND ADDRESS OF THE “DATA CONTROLLER”

VIVERDE, also known as “JARDINERÍA EMPRESARIAL,” with address at José María Morelos No. exterior 3227, Colonia Loma Bonita Ejidal, Postal Code 45085, Zapopan, Jalisco, Mexico, is the Data Controller responsible for the processing, confidentiality, use, and protection of the personal data you provide to us. We inform you that such data will be used solely and exclusively for the following purposes and in accordance with this Privacy Notice:

Telephone: Domestic: +52 (33) 36.16.54.07
Email: contacto@viverde.mx
Website: https://viverde.mx/

2. PURPOSES OF PERSONAL DATA PROCESSING

The personal data we collect from you will be used for the following primary purposes, which are necessary to provide our products and/or services:

To provide our products and/or services when requested by you;
To respond to your questions, comments, and follow up on any request made through our website: https://viverde.mx/ in the Contact section;
To contact you regarding your request for our products and/or services;
To comply with obligations derived from any legal relationship established or to be established with you;
To maintain records and files of the contractual relationship for future service follow-up;
To use the data in any judicial and/or extrajudicial collection actions derived from the contractual relationship;
Supplier information is used to verify compliance with requirements, assess service capacity, available resources, experience in their field, and, where applicable, to receive the products and services provided;
To attend your calls and provide service support;
To process, complete, modify, update, or cancel contracted services via telephone, in person, in writing, or by email;
To manage and receive payments in accordance with the legal relationship established;
To prepare, manage, send, and collect electronic tax invoices;
To comply with legal requirements from authorities under applicable laws and regulations;
To inform you about new services or products related to those previously provided;
To control visitor access;
To ensure company security. Please note that you are being recorded by security cameras. These recordings are used for the safety of prospects, clients, visitors, and suppliers. Data will be retained for 120 calendar days and then deleted. Recordings are stored in a secure, restricted-access area available only to executives, managers, and, when required, competent authorities by court order.

Secondary or ancillary purposes (not necessary but improve service quality):

To inform you about new products/services, changes, and promotions;
To send general and/or personalized advertising for marketing and statistical purposes;
To invite you to participate in promotions, offers, and advertising campaigns (own or third-party);
To develop studies and programs to determine usage and consumption habits;
To evaluate service quality and better understand your needs.

Your personal data will be processed only for the time necessary to fulfill the purposes described in this Privacy Notice and as required by applicable legal provisions.

Data Security:

Your personal data will be protected through technological, physical, and administrative security measures to prevent damage, loss, alteration, destruction, or unauthorized use, access, or processing. Access is limited to authorized personnel and only for the purposes described herein. Once no longer necessary, your data will be deleted unless legally required otherwise.

3. MECHANISM TO REFUSE SECONDARY PURPOSES

If you do not wish your personal data to be used for some or all secondary purposes, you may deny your consent at any time by sending a request to the Data Controller’s email.

Your refusal will not affect the provision of our products and/or services.

4. PERSONAL DATA COLLECTED

Personal data may be collected:

Personally, when provided directly;
Directly through electronic, optical, audio, visual means, telephone, website, or email;
Indirectly through public sources or data transfers.

The personal data we may collect includes:

First and last name or company name;
Legal representative’s name;
Tax address (street, numbers, neighborhood, municipality, postal code, state, city, country);
Tax ID (RFC);
Tax ID (international);
Email address;
Phone number (landline/mobile);
Articles of incorporation;
Website;
Social media identifiers (Twitter, Facebook);
Financial data for payments (bank name, account number, CLABE, branch);

We also offer PayPal as a payment method via our website. Information provided through PayPal is not considered personal data under this Privacy Notice and is the responsibility of that platform.

The Data Controller does not collect, use, or store personal data of minors or legally incapacitated individuals. If you are a parent or guardian and believe such data has been provided without consent, you may exercise your ARCO rights.

5. SENSITIVE PERSONAL DATA

The Data Controller does not collect sensitive personal data, defined as data that may affect the most intimate sphere of the individual or lead to discrimination or serious risk, such as racial origin, health status, genetic information, religious beliefs, political opinions, or sexual preference.

6. TRANSFER OF PERSONAL DATA

Your personal data may be transferred to national or foreign third parties related legally or commercially to the Data Controller for the purposes described, including:

Tax Administration Service (SAT);
Companies within the same corporate group;
Affiliated or non-affiliated companies providing support services;
Authorities for legal compliance;
Your bank for payment processing;
Accountants and/or lawyers for compliance and legal protection.

Your data will not be sold, assigned, or transferred without your express written consent, except as permitted by law. Any transfer to service providers will be subject to confidentiality agreements.

7. CONSENT FOR DATA TRANSFER

Consent is not required for transfers described above, as they are authorized by applicable law.

8. ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, OPPOSITION)

You have the right to:

Access your personal data;
Request correction of inaccurate or outdated data;
Request deletion of data;
Object to its use for specific purposes.

To exercise these rights:

Call: +52 (33) 36.16.54.07
Visit the Data Controller’s address;
Email: contacto@viverde.mx (please confirm receipt by phone)

Required information includes:

Full name and status (prospect, client, etc.);
Identification documents;
Clear description of requested action;
Supporting documentation.

Response will be issued within 20 days, with execution within 15 additional days.

9. REVOCATION OF CONSENT

You may revoke your consent at any time by contacting the Data Controller via address or email. Note that revocation may affect the continuation of services or legal obligations.

10. LIMITATION OF USE OR DISCLOSURE

You may limit the use of your data by:

Registering with the Public Registry to Avoid Advertising (PROFECO);
Requesting inclusion in our “Personal Data Exclusion List” via contacto@viverde.mx.

11. USE OF COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies to enhance website functionality. Cookies do not collect personal identifying information.

You may configure your browser to disable cookies.

Social media platforms (Facebook®, Twitter®) are independent and not under the Data Controller’s responsibility.

12. CHANGES TO THE PRIVACY NOTICE

This Privacy Notice may be updated due to legal, operational, or business changes. Updates will be published on:

For inquiries, contact: contacto@viverde.mx

Last updated: March 12, 2026.